Frequently Asked Questions

Frequently Asked Questions

Seamless Edges

Seamless Edges

Professional Installation

Professional Installation

Clean Lines Throughout

Clean Lines Throughout

Questions about how LiteAway works? Go through our FAQ’s and let’s see if we can help. If you have more questions, that’s okay. This is a big decision and we want you to feel 100% comfortable before moving forward. Give us a call at 760-233-2120 or email us.

Do I have to supply the lights?

No. Lite Away includes the lights with installation. We use commercial grade lights which are custom cut to length to fit your home for a professional look. And they are guaranteed.

Do you take down the lights?

Yes. We’ll schedule a time after the holiday or event to come and remove the lights. We will store them for you until you want to use them again in our warehouse, so you don’t clutter your garage or attic with lights.

I don’t want holes in my fascia. How do you secure the lights?

We won’t put any holes in your house. We use clips to secure the lights to your gutters or clip them onto the edge of your tile or asphalt shingle roof. There will be no damage to your home. Just beautiful lights that are easily removed.

What color lights can I get?

We can install just about any color, or any combination of colors for you. From traditional white lights to red, green, blue, yellow… just let us know what you want.

What do you provide with the installation?

It is entirely up to you. We can provide timers, walkway lighting, all of the lights, plugs, etc to create your beautiful vision. You don’t need to buy anything else.

Why should I use your service when I can hang lights myself?

Hanging holiday decorations can be part of the tradition. But it is a time-consuming task. Our clients value both a beautifully decorated home and their time. Setting up lights takes a day prior to and after the holidays. Let us free your time to enjoy that time with your family. We also have older clients who are no longer interested in risking injury from a potential fall. At an older age, falls become more life-threatening. If you or your parents are getting a bit older, don’t risk a fall. Let Lite Away decorate for you.

How much does it cost?

Each house is unique as is each customer’s vision. Pricing is based on the linear feet of lighting used, along with accessories. From a simple trim of your eaves to elaborate outlining of windows, walkways, and even the ridge of your roof, the price simply depends on your level of decoration. Contact us for a no-obligation quote.

When should I sign up?

We install lights on a first-come-first-served schedule. The earlier you place your order, the more flexible we can be with installation dates. You will also get priority in subsequent years, along with a discount.

I still don’t understand the process. How does this work?

When you make the decision to have Lite Away install your lights, give us a call with your vision. We will evaluate your home with online tools to determine the amount of lights we need to fulfill that vision. We will give you a quote, and when approved we will schedule an installation date. Our team will show up and custom-fit your lights to your home. The process will take a couple of hours depending upon your design. When your order is placed we will also schedule the date you want the lights removed. After we removed the lights, we safely store them in our warehouse for you, and you’ll be ready to go the following year. We’ll send you reminders starting in August-September to schedule your installation and begin the process again.

Do you carry appropriate insurance?

Yes. We carry Workers’ Compensation insurance for all of our team members. This takes care of them should they get hurt during installation. We also have General Liability insurance should we cause damage to your property. And auto insurance for our vehicles. We are happy to provide our Certificates of Insurance upon request.

How do I know this isn’t a scam?

Lite Away is a service offered by Bite Away Termite and Pest Control, Inc. which has been in business since 2005. We are a name you can trust to take care of your property year-round. Providing holiday lighting solutions gives our clients a trusted source for bringing joy to the holidays, just like we do by keeping pests away from your home.

Our Company

Lite Away is a service provided by Bite Away Termite and Pest Control, Inc. We’ve been providing exceptional termite and pest control services to San Diego since 2005, and now we bring joy to the holidays with festive lighting solutions.

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